Employment trends affect Gail Hunter and Selsdon Park hotels Essay

Identify and describe external and internal influences that fall homophile alternatives planning. In your discussion relate how each factor might affect human beingkind resources deep down your chosen organisation.Selsdon Park HotelIntroduction The fibre of a HR gripr is to recruit and train new rentees into a trading. The cable that I am looking at is Selsdon Park Hotel. One of the main roles of the hr c ar is to employ tidy sum into the comp both. This is called induction training.External influences external influences argon social functions that affect the human resource manager every twenty-four hour period except things that are bulge of the human resource managers control. So all this external influences affect the human resource manager which affects the hr planningEconomic moodAt Selsdon Park Hotel the stinting climate will change delinquent to legion(predicate) external factors that may affect the family. This may include government laws plan of attack into play, weather and many other natural factors. Also within many businesses there is a changing currency climate will overly affect the running of the businesses, the changing money climate would affect the telephone line of Selsdon Park Hotel imaging manager. The changing money climate would affect the HR managers blood because of many factors, this include interest rates and training new staff. This could lead to the hotel not having the correct staffing and then the slower running of the business. The stock market could play a part in this. For example in a poor economy many guests would eat up less disposable income. Selsdon Park Hotel with the lost of many of its customer would be making less profit which would lead to reducing non-essential staff. High and low interest rates would in addition have an effect on the economic climate which would influence the human resource planning. With higher interest rates passel would have less disposable income and vice versa. Consumer TrendsMoney within any business would depend on the selling of rooms at Selsdon Park Hotel. There are many factors which affect the consumer trends. This includes the add together of leisure time they customers have. practically in many the companies the higher your role in that organisation the less leisure time you have. Many companies do tend to aim a swarm of there higher priced holidays at people with larger disable incomes which include senior managers etc. Also with the introduction of the internet the selling of holidays has increased greatly. quite of people waiting around for hours in operate agencies, it is easier and less hassle to log onto the internet and choose your holidays online. Also you outsmart the best deals on the internet. With the travel agents, they do tend to try and sell you the most expensive holidays but online you can get some great flight deals with Ryan air. This affects the job of the human resource manager because the manager must ad just and adapt to the trends of the consumer. And to adapt to the liking of the consumer the clement imaginativeness manager must overhear sure that the employees within the business are up to date with new procedures implimented by HR.Employment trendsEmployment trends affect Gail huntsman and Selsdon Park hotels HR department greatly. Many people go for jobs which are take ton as popular at the time. For example many students other the summer holidays like to have holiday rep jobs in Europe or would try to bugger off jobs in hotels doing the summer also. This could affect the staff planning of Hail Hunter because there is a big money of competition in the arena for hotel staff. These include Croydon Park hotel, Jurys Inn and the Hilton hotel .Selsdon Park Hotel would have to make sure that there dumbfounds at waiters look more desirable by dint of there advertisement and job description through the recruitment department.State of the industryThe state of the travel and tourism industry affects the job of the Human Resource Manager a lot. This is because if a new resort or destination haves available for customers to visit the HR manager would have to train thier staff to so they can market the destination to the customers. Also with new technologies the HR manager would have a larger budget and then would be able to employ a larger lap force or give out incentives to current employeesSkill shortagesAs in many companies there may be a shortage in the skills needed to do a specific job. This may be because the company may not be able to find a suitable applicant and may have to put someone else with similar or not the desired skills in there place. Taking this put to death may lead to slow running of the company and stress being put on the staff below and on the level of these staff members. At Selsdon Park you have to get through specific process to become an employee in the business. Gail Hunter who is Selsdon Park hotels Personnel Manager or H uman Resource Manager would have to select applicants and short list them down to the top 50. There are many skills needed. For example to become a Selsdon Park Hotel waiter you must have obtained the adjacent skills firstIdeally you would need to have at least two years experience within this role, preferably within the hotel environment or quality restaurants. You must be a team player with good supervisory skills to enable you to assist in the day to day running of the kitchen and to ensure that a first class service is provided to our guests. You will be required to cook to a minimum AA one rosette standard. The hotel has a busy restaurant, extensive banqueting and a successful pub operation. There are a number of requirement that u need to become a member of Selsdon Park hotels staff. These are as follows* Experienced in a customer services environment & comfortable in a selling role* Physically fit with a good attendance record in your current position* Hard working, flexible & willing to operate on a shift roster* Over 18 years of age* Of normal vision (contact lenses acceptable)* Able to swim well* In possession of a valid EU passport* Fluent in English (both written and spoken)* Ideally possessing knowledge of a second European language* Prepared to work unsociable hours, any day of the year, at any time including weekends* Ready to meet the challenge of dealing with people and demanding situations* Friendly and outgoing with a critical personalityAs you can see from the skills required Selsdon Park hotel ask a lot from people who want to join there team. As the Human resource manager, you would have to go applications and cvs to try and find the best persons for the job who fit the criteria needed. With many applicants who do not have the skills required but who are accept on the job through a interviewing basis may need extra training, and may have to go on training courses. This would arrive at a slice out of Gail hunters Selsdon Park hotels Hum an Resource managers budget.Location issueThe locations of Selsdon Park hotel may be a fuss for the human resource planning for the hotel. This is because of the accessibility of the skilled staff the company needs to the airports are poor. This is when the human resource manager would have to decide carefully the most skilled staff they need for the hotel and how much out of the budget they would have to get. Also with people who live an extremely long way from the hotel there are living quarters on site which they could use.Competition for employeesWhen looking for specific employees needed to do a job in Selsdon Park hotel there may be external competition from other companies to employ this person also. For examples if there is a shortage of waiters companies within Croydon may all try to compete for the same person. These hotels include Croydon Park hotel and juries inn. Each of these hotels will advertise them selves in such away and would try to make them seem better to wo rk at then the other one. They would try and sell there business to the potential employee. They would mainly do this through advertisement. Selsdon Park also has a website http//www.principal-hotels.com/hotels.asp?hotelid=2&pageid=12 which explains jobs available and the pros and benefits of the job.WeatherNatural factors like the weather can also play a big part in the decisions of a HR manager. If the weathers get very serve and spoils the activates they have planned for the day outside it is up to the HR managerLawsAlso there are many laws which affect the role of the Human resource manager. These include laws and regulations that the manager has to go by. When selecting and employing people into the business the HR manager at Selsdon park hotel has to look go by the following laws. This are1 Equal opportunities law2 Race relation act3 Sex Discrimination act4 Equal net actEach of these acts must be follow by law and if these acts are not followed it could lead to an industrial tribunal. This laws and acts are in place to suspensor the HR manager at Selsdon Park hotel not hinder them. If all this laws are followed correctly the HR manager would select the best person for the position applied regardless of race or sex.Internal FactorsStaff Turn OverWithin an organisation there is a number of staff they employ. In many companies like Selsdon Park Hotel they try to limit the amount of staff turn over. This is because of the costs that the company would be paying out in redundancies to the diligent affected if Selsdon Park hotel does not have a valid reason. Staff turn over is a term used by a business to describe the coming and leaving of people within the company. The higher the staff turn over the more the business would suffer because the coming and leaving of people would use up resources needed by the HR manager and would also affect the businesses productivityResponding to consumer trends in terms of products and servicesIt is also the job of the huma n resource manager to respond and cater to the consumer trends in the products and services of a company. In Ryan air they would analysis the best selling product and also see why the other flight packages are not selling. They would look at there flight prices and compare them against other short haul flight providers in Europe.Staff Turner Over, Career MovesStaff turn over is to do with the number of staff leaving and joining a company. It is the job of Selsdon park hotels human resource manager Gail Hunter to make sure they have the lowest amounts of staff turner over. This affects the human resource manager because it is his job to employ people to work in the company who have the right skills needed to perform the job correctly. Any human resource manager with a large amount of staff leaving and coming into the business would have a lot of work on there hands. This would be because they would have to go through job interviews and selection processes. Doing all this would take u p a lot of the managers time so it is the human resources mangers job to make sure everyone in the company is well catered too, and are also satisfied with there job.Sickness rates and AbsenteeismHuman resource managers have to monitor the sickness and absenteeism in the company to make sure no one is taking to much time off and also whether to give out sickness pay which if a lot of people are off at one time would take a large slice out of the HR budget.Organisational structures, staff roles and responsibilitiesIt is the job of Gail Hunter to monitor the organisational structures and staff roles in Selsdon Park hotel. The organisational structure is the structure that controls a company and dictates who you report to and who reports to you. A group of people for example cabin conclave are control and overseen by a team leader which in turn reports to customer relations manager. This hierarchy is critical in the business so that all the employees know there jobs and rolls.LawsTher e are lot of laws which Selsdon Park Hotel must follow to make sure of the smooth running of the business. Because Selsdon Park hotel is also a restaurant and serves food they must follow the food safety Act 1990. This act requires that owners and operators of food businesses take all reasonable precautions and exercise due diligence to ensure that they comply in every respect with current food legislation. Another thing which is tied to the food laws is personnel hygiene which when handling food must be very good with long hair tied back and also hats worn when preparing food.Source Principal Hotels employee handbook date of EmployeesAlso the age is a main factor which companies have to be aware of. They cant employ anyone under the age of 16 by law or the company could be prosecuted. Also many companies try not to employ women of a certain age. This is usually 20-30. Companies should not do this but they do because women at these ages are more likely to have children. So if a com pany employs a large amount of women at this age they would have to pay out maternity leave if they have children within this time.Training OrganisationIt is the responsibility of Gail Hunter the Director of Human Resources at Selsdon Park Hotel to make sure all her staffs are trained well. The organisation must make sure the new employee in training noses about hazards and risks within the workplace. It would be the job of the training person to tell the trainee the hazards and risks within the workplace and also to deal with them. These hazards may include1 Torn or ripped carpets2 Broken article of furniture3 Overloaded sockets4 Loose flexes5 Trailing cables6 Overloaded tables/shelving7 Spillages8 Broken Glass9 Rubbish accumulating almost of these hazards seem simple and straight forward but when entering a new workplace the simple list of tasks may seem daunting .Another thing they will teach the new employee would be risk assessments. Risk assessments are where hazards are ident ified and the risk is identified from this hazards. The new employee is also told where the first back up boxes are so that if an accident does happen they can quickly deal with it. In Selsdon Park Hotel the first add boxes are situated1 housekeep department2 Kitchen3 Reception4 Room Service5 HR6 Greens department7 The Restaurant8 Conference and Banqueting Vale trySource Principal Hotels employee handbookThe HR and staff are very primal to the business. This is because the HR department manage the staff to make sure they are proforming well and that their needs are catered to. It is also the job of the HR department to make sure that all the employees are up to date with all the new legislation and laws implemented to company.Also HR has to make sure that all the employees are trained well. This is so important because when in the eye of the customer the employee has to know what they are doing when taking down bookings and other such things. The lack of training could lead to th e company loseing large amounts of money and also customers who would look for other organisations. If all staff are trained well and know what they are doing the performance of company is going to be better, and also the employees will feel more confident when dealing with customer service and company situations.